AFTER-SALES & REPAIR SERVICES

We are committed to the longevity of your investment. Should your jewelry require maintenance or repair, we offer the following services. Please note that we reserve the right to decline repairs for damage caused by improper care or third-party alterations.

In-Person Assessment: Visit our physical salon for an on-site assessment and immediate quotation.

• Location: 新北市蘆洲區中山二路76號
  No. 76, Zhongshan 2nd Rd., Luzhou Dist., New Taipei City 247015
• Hours: Mon - Fri 12:00-19:00 | Sat 12:00-18:00
  

Remote Assessment: If you are unable to visit, please contact our team.

• Repairs typically require 10-12 business days from receipt of the item.
• Shipping: Clients are responsible for all round-trip shipping costs associated with remote repairs.